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How do I place an order?

Browse our collection, add items to your cart, and complete your payment at checkout.

What payment modes are accepted?

We support UPI, credit/debit cards, net banking, and select wallets.

Can I cancel or modify my order?

Changes or cancellations are possible within 2 hours of ordering.
Shipping & Delivery

Do you deliver pan-India?

Yes, with timelines ranging from 3–5 days for dispatch and 5–10 days for delivery.

How can I track my order?

A tracking link will be shared via email/SMS after shipment.
Custom & Bulk Orders

Do you take bulk or custom requests?

Absolutely! We welcome custom and corporate gifting orders.

What materials do you use?

We use eco-friendly, high-quality materials such as Jesmonite, gypsum, pearl wax, and
ethically sourced jewellery elements.
Returns & Support

What is your return window?

48 hours from delivery, applicable only for damaged/wrong items.

How can I reach customer support?

Email us at support@rashviartistry.com or use our website’s contact form.
Product Information

Are your candles safe for indoor use?

Yes, they are made from non-toxic wax and natural fragrances.

Do you offer gift-ready packaging?

Yes, with the option to include a personalized note at checkout.

42, Quai Louis Blériot, Île-de-France,75016

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